When purchasing multi-day ski passes and selected day ski passes in the Ski amadé Online Ticketshop, there is the possibility to book a cancellation guarantee with your ski pass. Cancellation of ski passes is only possible with the booked cancellation guarantee, which must be made known without giving any reasons up to 2 days before the start of the validity of the ski pass (e.g. ticket valid from Saturday, cancellation guarantee can be requested until Wednesday 23:59) . The cancellation guarantee costs € 2,50 per day and per ski pass.
A cancellation request can be made by e-mail to firstname.lastname@example.org, stating the order number and the name under which the order was placed.
A subsequent booking of the cancellation guarantee after completion of the order is not possible.